In a tight economy, small businesses are finding it increasingly necessary to offer their customers a payment card (credit/debit) option. CPAs can use these tips to educate their small business clients about payment processing: —By Greg Hammermaster (ghammermaster@sagepayments.com), president, Sage Payment Solutions. More from the JofA: Find us
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Firm practice management
Employee Involvement in Practice
The article “Employee Involvement: A New Blueprint for Success” (May 2010, page 46) affirmed many of the initiatives we have been implementing over the past year. At Concannon, Miller & Co. PC, our GO To Team consists of five individuals from all levels of our professional staff whom we have
Jobs Key to Consumer Confidence
Job growth is at the heart of increasing consumer confidence and growing the economy, Quincy Krosby, chief market strategist for Prudential Financial, told AICPA Council members Tuesday in San Diego. “If we don’t bring the word ‘confidence’ in, small business owners will be afraid to hire. They are worried about
Sample Win-Win Compensation Agreement for Managers
Click here to download a sample win-win agreement spreadsheet, applicable to managers. Also read, “Retaining Top Talent Still a Requirement for Firms,” by Heidi Brundage, CPA, and Mark Koziel, CPA.
Retaining Top Talent Still a Requirement for Firms
For years, finding and retaining staff were the top two concerns of management at public accounting firms. But when the economy soured, client retention quickly became the top issue for CPA firms of all sizes, according to the 2009 PCPS CPA Firm Top Issues Survey, a biennial survey of public
Employee Involvement: A New Blueprint for Success
When it comes to improving employee retention and increasing profitability, my firm, San Francisco-based Eichstaedt & Devereaux, believes that investing in and developing our future leaders builds the foundation for success. Instead of top-down firm management, we use a grass-roots employee involvement program to engage employees in the firm’s business.
Prevent Payroll Errors
Payroll mistakes can be costly. Laws taking effect this year, including the Paycheck Fairness Act and Working Families Flexibility Act, and initiatives such as the IRS’ National Research Program and OSHA’s recordkeeping National Emphasis Program, can result in fines and penalties for errors or noncompliance. The following tips can help
SBA Warns Small Businesses of Scams to Help Obtain Government Loans
The U.S. Small Business Administration (SBA) warned that the agency has received several complaints from small businesses about abusive marketing practices, scams and exorbitant fees charged by companies offering to help businesses get a loan, grant or other federal funds from the SBA. Complaints received by the SBA’s Office of
Project Management for Accountants
Project management is a client-focused process that significantly increases the probability of providing the desired results to the client. It can help an accounting firm plan its resources more effectively and ensure that work is delivered to clients in a timely manner. The project management methodology enables an accounting firm
Technology Considerations for Converting to IFRS
Lewis A. Dulitz, vice president of accounting policies and research at Covidien—a $10.7 billion health care products company with 42,000 employees in more than 60 countries—was part of a team that implemented the necessary technology changes in Europe to help Covidien convert to IFRS and led a similar team in
Toward a (More) Paperless Tax Practice
Nearly all CPA firms prepare tax returns electronically. However, many still also use some old-fashioned methods, such as sending out tax organizers manually. Here are tips to more fully realize what it means to go paperless. First, understand and share the goal: A more efficient, digital tax process can help
Small Business
Highlighting the experiences of successful entrepreneurs, the U.S. Small Business Administration, in partnership with Dell Inc., launched an online video series offering tools and strategies to help small business owners rebound from the recession and put themselves in a position to expand and create jobs. Strategies for Growth: Advice
Grow and Thrive
What are you doing to grow your practice? How can you help your clients become more profitable? Use the following tips to redefine the services you provide clients, and look for additional opportunities to develop new revenue sources: —By Alexandra DeFelice (adefelice@aicpa.org), a JofA senior editor, based on a presentation
Improve Tax Tracking With Automated Workflow
“Why should we change the way we track tax work through the office? Isn’t the manual system better?” I have heard these types of questions many times over the years, and it never surprises me because accountants, like many of us, don’t like change. Firms that use a manual system
Client Portals: A Secure Alternative to E-Mail
Federal and state laws continue to get stricter about maintaining the security of clients’ Social Security numbers. Accountants in Massachusetts and Nevada are required to encrypt e-mails that contain clients’ personally identifiable information, and several states have similar legislation pending. Client portals—secure online storage areas—offer an alternative to e-mail for
Retain Clients and Help Them Recover
The economy may be on the road to recovery, but typical clients still face uncertainty. Recently, I asked a friend how business was going, and he dryly responded that even the customers who have no intention of paying are not buying. Not all of your clients may be struggling this
Get Results: Specific Steps to Process Improvement
Editor’s note: This is a Web-exclusive sidebar for “Get Results: Improve Your Accounting Firm Processes Using Lean Six Sigma,” Jan. 10. Previous attempts by Rea & Associates to develop consistent procedures didn’t always result in the most successful, efficient or effective processes. Instead, 11 offices did things 11 ways
Community Service in Down Economic Times
The stress of economic hardship can cloud corporate priorities. As a result, corporate citizenship activities may suffer at a time when the help is most sorely needed. Accounting firms and other businesses may lose sight of the fact that these volunteer activities make a positive difference in the community at
CPAs in an Aging Society: When Alzheimer’s Disease Affects a Client
Jack is agitated. He has been a client for 10 years, and is now 80 years old. He lost his wife of 40 years a year ago. At your last meeting six months ago, Jack was engaged and paid close attention. Today, he is easily distracted. While he has
Get Results: Improve Your Accounting Firm Processes Using Lean Six Sigma
Poor processes directly affect client service and client satisfaction. You see it in delays in completing jobs, responding to client requests, or when a partner fails to communicate a piece of client-related information, causing an unnecessary mistake down the line. Inefficient processes can result in your firm’s inability to bill
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How to find the right CAS clients
The key to success with CAS is selecting the best clients. Tools like ideal client profiles (ICPs), buyer personas, and even artificial intelligence can help identify the businesses that best fit each CAS practice.
From The Tax Adviser
March 31, 2026
Current developments in taxation of individuals: Part 1
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Current Developments in Taxation of Individuals: Part 1
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