Information management and technology assurance

Q: I use Outlook 2010. What is the easiest way to send my updated address and telephone information to my contacts so they don’t have to manually re-enter the data into their contact management system? A: Microsoft Outlook provides the ability to create a paperless business card, which you can

Q: Is there a good source for following proposed tax law changes pending in Congress? A: Since January 1995, the Library of Congress has posted virtually every word uttered in Congress to the thomas.gov website; this information is usually posted by the following morning. Named for Thomas Jefferson, the Thomas

Q: We’d like to print our financial statements from Excel, but we can’t get the footnote references to appear the way we would like. We want to display the footnote references in the superscript format, but to do this we have to enter the footnote reference in a different column,

Q: Two reader questions: 1. Is there a way to subtotal large volumes of numbers in Excel 2010, while ignoring the values contained in hidden rows? 2. What is the best way to subtotal data in Excel 2010 that contain divide-by-zero errors? A: The answer to both questions is to

Q: I receive large amounts of data that need to be sorted both vertically and horizontally in Excel. I typically accomplish this task by transposing the data onto a separate worksheet (using the Paste Special, Transpose command), where I sort the data vertically (which is actually a horizontal sort because

Q: Help! I accidently added several incorrectly spelled words to my Word 2010 dictionary, and now they are causing problems. Can you tell me how to remove those incorrect words from my dictionary? A: The words you add to your dictionary are saved in your Custom Dictionaries word list, which

Q: I frequently prepare document templates (such as newsletters and brochures) in Word 2010, and I often need to insert dummy text to help form the document layout. I usually find some old text and copy it into the document template, but I’ve found out the hard way that using

Q: I want all of my Windows Vista folders to display the Details view, with my own custom column headings and column widths. Unfortunately, Vista does not seem to consistently remember these settings after I customize the top-level folder’s view using these steps: 1. I select Details from the Views

Q: Our CPA firm audits businesses in many rural areas that don’t have access to the high-speed Internet needed by our audit staff to use our cloud solutions, perform research, enter timesheet data and communicate with the home office. Is there a reasonable solution for establishing temporary high-speed Internet access

Q: I am planning to purchase a new computer, and I’ve heard that solid-state drives are much faster and use less energy but are more expensive. In your opinion, is the higher cost of a solid-state drive justified? A: Solid-state drives (SSDs) use flash memory and have proven to be