I am the sole owner of a two-office, 23-person firm. In late
2006, my business partner unexpectedly passed away. During 2007 we
had some expected—and some unexpected—changes in our client base. My
overall goal for 2007 was to stabilize our client base and make sure
we had no net fee revenue loss.
For 2008, my
overall goal is to put an annual client evaluation and firing
process in place. It would also include formalizing new client
acceptance standards and processes.
PCPS template for client evaluation mentioned in the article
David B. Tenney, CPA