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2012 tax software survey: Individual product survey responses

 

September 1, 2012

2012 tax software surveyIn this year’s survey by the JofA and The Tax Adviser, more than 6,070 CPAs assessed the software they used to prepare 2011 tax returns, revealing what they liked and disliked about their software. The survey was conducted in May 2012. Overall, respondents were pleased with their software: On average, the products rated 4.3 out of 5. Ease of use, comprehensiveness, and accuracy were the most-liked features.

This year’s survey saw a decline in the market share for the three products named by a majority of respondents as the software they predominantly used to prepare returns. ProSystem fx Tax (CCH) (26%), Lacerte (Intuit) (19%), and UltraTax CS (Thomson Reuters) (18%) together still accounted for nearly 63% of responses. However, last year, these three products were used by 75% of respondents (see last year’s survey here).

Below are results showing how many respondents used each product. Then the detailed responses for each product are presented. Full survey results are available in the August 2012 issue of The Tax Adviser and the September 2012 issue of the Journal of Accountancy.

What tax preparation software did you predominantly use to prepare 2011 tax returns for clients?

Product   Share

  ATX
  6%

  Drake   6%

  GoSystem Tax RS   4%

  Lacerte   19%

  ProSeries   12%

  ProSystem fx   26%

  TaxACT   2%

  TaxWorks   1%

  TurboTax   2%

  UltraTax CS   18%

Market Share Among Firms With Six or More Preparers

Product   Share

  ATX
  1%

  Drake   1%

  GoSystem Tax RS   9%

  Lacerte   17%

  ProSeries   3%

  ProSystem fx   49%

  TaxACT   0%

  TaxWorks   0%

  TurboTax   0%

  UltraTax CS   19%

Market Share Among Firms With Five or Fewer Preparers

Product   Share

  ATX
  9%

  Drake   10%

  GoSystem Tax RS   1%

  Lacerte   20%

  ProSeries   18%

  ProSystem fx   12%

  TaxACT   3%

  TaxWorks   2%

  TurboTax   3%

  UltraTax CS   17%

Individual Product Survey Responses
Detailed survey responses for each product are presented in the bold links below. (Opens in new window; click once to enlarge.) Information and product pricing are also included for products that received at least 90 responses. 

ATX

Drake

  • Total for 1040 + two states + five users: Full package price is $1,495 with discounts throughout the year (as long as the 5 users are from the same office).
  • Visit DrakeSoftware.com for product information


GoSystem Tax RS

  • Total for 1040 + two states + five users: Pricing starts at $3,000 for 20 returns and five user accounts. It includes access to all states.
  • Visit CS.ThomsonReuters.com for product information 


Intuit Tax Online
 


Lacerte

  • Lacerte 1040, unlimited with e-filing
  • Federal: $4,049
  • State: $589 each or $1,178 for two states
  • Network licensing fee: $749 (four users) or $1,498 (eight users)
  • Total for 1040 + two states + five users: $6,725
  • Visit Lacerte.Intuit.com for product information


ProSeries

  • ProSeries Professional 1040 Complete: $1,649
  • State: 45 states and local forms covered
  • Network Licensing Fee: $589 (four users) or $1,178 (eight users)
  • Total for 1040 + two states + five users: $2,827
  • Visit ProSeries.Intuit.com for product information


ProSystem fx

  • 1040 Module: $3,750
  • Federal only: $4,595 for federal
  • Depending on the states, there are three prices per state:  $490, $895, or $1,045
  • Network license for five workstations: $845
  • Total for 1040 + two states + five users: $5,575 (two states at $490 each) to $,6,685 (two states at $1,045 each)
  • Visit CCHGroup.com for product information


TaxACT

Option No. 1:

  • $199 TaxACT Enterprise 1040 edition: Allows multiple users in one location to centrally store and share client data and returns
  • $49.90 for two 1040 state editions ($24.95 each)
  • Total for 1040 + two states + five users: $248.90
  • Visit taxact.com for product information


Option No. 2:

  • $199 TaxACT Enterprise 1040 edition
  • $79.95 for 1040 All-States edition (software for all 44 income-taxing states)
  • Total for 1040 + two states + five users: $278.95
  • Visit taxact.com for product information


TaxSimple


TaxSlayer Pro


TaxWise


TaxWorks

  • Total for 1040 + two states + five users: $1,995
  • Visit taxworks.com for product information


TurboTax


UltraTax CS

  • Total for 1040 + two states + five users: $4,150. Seats are sold in bundles of four, so this would actually give you up to eight concurrent users.
  • Visit CS.ThomsonReuters.com for product information


Full survey results are available in the August 2012 issue of The Tax Adviser and the September 2012 issue of the Journal of Accountancy.
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