Listen! Here’s how to improve client experience
This article discusses three steps to strengthen client relationships.
Practice Growth and Client Service
4 steps to prepare for the future of accounting
This article offers tips to make sure you're ready when the technology is.
4 keys to focusing on customers in a complex world
Developing and delivering on a customer promise can help organizations find a simple road to success in a complex, fast-paced business environment.
10 tips for starting your CPA podcast
If you’re considering your own accounting or finance podcast, here are some tips to get you started.
Tips for handling anxious clients
Clients can get nervous when dealing with money, the IRS, one of the states, or any situation over which they have limited control.
What CPAs need to know about a growing housing option
Experts in community housing and those who participating community living share their thoughts.
How to use content marketing to attract clients
Producing content that promotes your expertise can help build a strong reputation for your firm and grow your client base.
Wage garnishment — what employers should know
The employer is responsible for calculating the garnishment amount, withholding it through its payroll process, and forwarding payments to the correct agency or creditor.
Focus on clients, and revenue will follow
Figuring out what clients want can be a challenge for any CPA firm. But if you’re diligent in seeking feedback and take the time to listen, you’ll discover more opportunities to provide revenue-producing services.
Add value with planning advisory services
CPA financial planners share questions their clients commonly ask and how they address them.
How CPAs can turn the great wealth transfer into opportunity
This article offers ways CPAs can meet the needs of the next generation.
How to help clients rebound from a natural disaster
CPAs share tips on how to provide clients with the emotional support and financial know-how.
A CPA firm with Silicon Valley DNA
Wesley Middleton, CPA, founder and managing partner of MiddletonRaines+Zapata, discusses his unique leadership style and how and why his firm does things differently.
What should accountants ask themselves daily?
We asked nine CPAs for the questions they contemplate before their work day begins.
New agreement smooths pathway to UK audit signing rights for US CPAs
A new agreement provides a clear route for U.S. CPAs to obtain the CA designation from the Institute of Chartered Accountants of Scotland (ICAS) and be on the pathway to U.K. audit signing rights.
3 ways to mitigate risk during busy season
This article suggests ideas that can help reduce errors and ensure client expectations are met.
3 truths and 12 responses to drive change
This article offers tips for maintaining your commitment to the change and gaining traction in the face of change reisisters.
Bring more value to your clients with charitable planning
CPAs can forge stronger relationships with clients by offering them a service they expect and appreciate: charitable planning.
CPA vanity license plates that will make you smile
We tapped accountants in a dozen states to find out why they chose vanity license plates for their vehicles, which clever words or numbers (or both) they chose, and what kind of responses they’ve received from colleagues and others.
Could this simple proposal help boost retirement savings?
Auto portability could help prevent retirement account leakage when workers change jobs.
