Practice growth & client service

TOPICS / FIRM PRACTICE MANAGEMENT

March 8, 2021

7 tips to network strategically

Experts offer advice on building solid relationships with others who can help you expand your networks.

February 22, 2021

The year ahead: CPAs share their ambitions and goals

CPAs from across the country discuss what they’re looking forward, the skills and technology they’d like to master, and the business opportunities they think might be available.

February 10, 2021

Virtual accounting: How to succeed remotely

Founders of a fully virtual accounting firm share how accountants can succeed at working remotely now and after the pandemic is over.

January 11, 2021

Developing a strong fraud-mitigation program

This article suggests practices that can aid in creating an effective fraud-mitigation plan.

December 21, 2020

Protecting small business clients from predatory loans

CPAs who work with small businesses offer tips for identifying predatory loans and steering clients away from them.

December 14, 2020

Attracting and keeping clients during COVID-19

CPAs offer advice on how to retain and attract clients during difficult times.

December 1, 2020

Client acceptance: A liability gatekeeper

Learn how to evaluate the risk of a prospective client to help keep liability risk at bay.

December 1, 2020

Kim Griffin-Hunter, CPA

Focusing on strengths and communicating effectively can help CPAs lead during challenging times, says Kim Griffin-Hunter, CPA.

November 19, 2020

How CPAs help clients reinvent struggling businesses during COVID-19

As the COVID-19 pandemic has changed the business environment, clients have turned to CPAs for help keeping their businesses afloat. CPAs serving restaurant, medical and real estate clients discuss how they’ve used client advisory services to help their clients stabilize and reposition their businesses.

November 16, 2020

How to help clients dealing with a loved one’s addiction

CPAs can help families navigate the financial side of substance abuse.

November 1, 2020

Unintended consequences of professional referrals

Take care when providing clients with referrals to other professionals.

October 1, 2020

Barrett Simonis, CPA

Holding a leadership conference for college students can help firms build valuable relationships and aid in recruiting, according to Barrett Simonis, CPA.

September 21, 2020

Cannabis and CPAs: The business opportunities and risks

A growing opportunity for CPAs exists in cannabis-related business advising. Along with that comes risk on several fronts.

September 1, 2020

The art of the client email

Make sure your messages are getting noticed and opened in clients’ inboxes.

August 1, 2020

Talking through adversity

Hope is one of the most valuable services a CPA can provide during challenging times.

August 1, 2020

Responding to client requests for confidentiality

CPA firms must be wary of clients’ imposing overly restrictive nondisclosure agreements as a precondition to engaging the firm to provide services.

July 28, 2020

Remove roadblocks to CAS practice growth

Securing more buy-in for the CAS practice at the partner level and ensuring it is properly funded and staffed can help it take off.

July 2, 2020

The art of the client email

Here are nine tips from CPAs on how to get their emails noticed in clients’ inboxes and how to communicate more effectively and efficiently.

May 8, 2020

How to have hard client conversations during a crisis

A four-step approach can help CPAs facilitate the difficult, often emotional conversations needed to help their clients find their way to calmer waters.

April 21, 2020

What to know before offering client accounting services

Mary May, principal, and Stephanie Howard, client accounting services manager, at tonneson + co, discuss how client accounting services can benefit both firms and clients, and share their best advice for firms that are looking to add or expand their offerings in this area.