In a competitive environment, managers can do these five things to motivate and retain their best workers.
Firm practice management
Good clients, bad clients: How to manage them all
Success starts with honing in on a firm’s “sweet spot” in terms of services provided, and identifying the firm’s best (and worst) clients.
Staffing concerns again top list of CPA firm issues
Finding and retaining qualified staff again rank at or near the top of the priority list for firms with more than one professional.
Furious rush of digital disruption creates opportunities for CPAs to help clients
The demand is increasing for CPA firms to understand how new technologies are affecting clients.
Unlimited paid time off: Is it a good idea for your organization?
This column offers some thoughts organizations should consider before launching their own unlimited PTO policy.
How a pilot program is promoting neurodiversity at a Big Four firm
EY launched a yearlong neurodiversity pilot in 2015 to recruit and train individuals on the autism spectrum.
To my mentors and mentees: Thank you
A top consultant to the accounting profession offers her view on how mentors have helped her career and the key traits great mentors share.
Planning to mitigate risk in tax planning engagements
A professional liability claim may occur if a client’s expectation and the results of the tax services do not coincide.
The business reasons to take a vacation
Organizations can benefit from encouraging employees to take time away from work.
The single factor of most concern in the cloud
Our annual technology roundtable explores the importance of multifactor authentication and solutions for securing clients’ data in the cloud.
Being responsive to clients
Prompt, effective responses to clients’ concerns are essential for firms and CPAs, who take pride in their reputation for service.
How implementing value pricing can help your staff get more done
Value pricing can help staff get more done because billing by the hour can remove incentives to work efficiently.
What people like to do on vacation—and why CPAs should care
Insight is valuable for CPAs who work with clients in the travel and leisure industry because it can help them shape more efficient business strategies.
Big Four benefit as consulting spending rises in U.S.
Demand for cybersecurity consulting helped drive the growth, accounting for $7.1 billion in revenue.
What you need to know as Gen Z enters the workforce
The first members of Generation Z are graduating from college and entering the workforce. And it would be a big mistake to expect them to behave like Millennials.
How firms can help employees obtain their CPA license
This column offers tips on supporting employees through the exam process.
What makes workers stay
This column looks at the three main causes of turnover across industries.
How to protect your CPA practice from hackers
Nick Graf, an ethical hacker with CNA, discusses all the cyber threats that go bump in the night and ways to prevent them from harming your business.
How to create a more focused practice
Offering too many service lines is this not optimal for clients and can create unnecessary risk to your practice.
How firms find skilled staff during a hiring boom
firms need to take different approaches to market themselves to attract CPAs.
Features
FROM THIS MONTH'S ISSUE
Building a better CPA firm: Stepping up service offerings
A key step in business model modernization is determining how to implement services that satisfy clients and employees.