Communication skills

TOPICS / PROFESSIONAL DEVELOPMENT

August 21, 2025

Loving your work, leaving work behind, and returning refreshed

A profession leader explains why it’s sometimes hard for her to unplug from work. She also breaks down the meaning she finds in the quote, “Your direction is more important than your speed.” Listen to the podcast episode or read the Q&A.

March 27, 2025

Tips for driving change and driving out drama

An assessment of an employee’s value should go beyond a talent assessment and include a look at readiness for what’s next — minus that worker’s “drama quotient.” A consultant and speaker explains more in this podcast episode with Q&A.

November 9, 2023

In an online meeting, where do you direct your eyes?

A tech-focused CPA shares advice for eye contact and sound quality in virtual meetings. Read the transcript or listen to the podcast episode.

October 1, 2023

The state of DEI: A Q&A with Crystal Cooke

Crystal Cooke, director of Diversity and Inclusion at AICPA & CIMA, assesses the state of DEI initiatives and attitudes in accounting.

April 5, 2023

Trust and consequences: Leaders who don’t listen pay a price

Business executives aren’t aware of many trust-damaging events that result in the loss of employees and consumers, according to a PwC survey. A proper response to these blind spots could pay dividends.

February 9, 2023

5 ways to reconnect with old contacts

Reestablishing old relationships may feel intimidating but can be very rewarding. These five strategies can help to reconnect.

February 3, 2023

How to communicate with purpose

Effective communication is an essential skill for accountants and finance professionals. Here are five basic tactics that impactful communicators use.

February 1, 2023

From numbers to narrative: How CPAs can tell stories with data

Become a better adviser to colleagues and clients by strengthening your data storytelling skills.

September 20, 2022

CPA email closings: Go pro or add a personal touch?

Accounting professionals discuss the importance of email as a communication tool and the need to think about how their emails — including the closings — reflect on their and their firms’ professionalism. They say the messages should also consider the nature of the relationship they have with the other person.

August 9, 2022