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2010 Tax Software Survey: Drake Software
Please note: This item is from our archives and was published in 2010. It is provided for historical reference. The content may be out of date and links may no longer function.
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Click here for detailed survey responses for Drake Software. (Opens in new window; click once to enlarge.)
General Information | |
Tax program name: | Drake Software |
Vendor name: | Drake Software |
Telephone (sales): | 800-890-9500 |
E-mail (sales): | Sales@DrakeSoftware.com |
Website: | DrakeSoftware.com |
Number of users: | 34,000+ |
Pricing | |
Price on Federal 1040 (new customers): | $1,495 (with early season discounts as low as $1,095) |
Increase from last year? | Yes |
By how much? | $100 |
Renewal price: | $1,495 (with early season discounts as low as $1,095) |
State price (new customers): | Included |
State renewal price: | Included |
Pay-per-return pricing: | $285 (up to 15 returns) |
Additional cost for e-filed returns: | Included |
Web/SaaS Version | |
Do you offer an online/SaaS version? | Yes |
Name: | Web1040 or Remote1040 (SaaS) |
Cost: | $1,495 for either version (Web1040, Remote1040, or installed package) with early season discounts available. |
Number of users: | 2,000+ |
When introduced: | Web1040 was introduced in 2008. Remote 1040 was introduced in 2007. |
Support | |
Toll free phone: | 800-890-9500 |
Hours: | Monday–Friday 8am–9pm EST Tax season: Monday–Friday 8am–10pm, Saturday 8am–6pm EST |
E-mail support? | Yes |
IM/Chat? | No |
Other? | Knowledge Base, broadcast e-mails, online tax research forums |
Features/Functionality | |
Do you offer organizers? | Yes |
Client letters? | Yes |
Client portals? | No, not for preparer-to-client interaction. (This is in the works.) But we do provide for office-to-office and preparer-to-Drake interaction for Client Write-Up and payroll. |
Does your software integrate with other products? | It integrates with other features of Drake, as well as imports from Microsoft Excel and Access, QuickBooks and Peachtree. |
New features added to your software for this year: |
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Additional Comments
Web1040 runs in a browser so it requires no install. Remote1040 is a thin client application that customers have to download. The thin client consists of a data entry module that runs locally on the customer’s machine. For both products calculation, printing and e-filing all happen on the server and are executed over SSL encryption.