TIGTA: IRS Passwords at Risk


Investigators posing as IRS computer help desk personnel were able to persuade 60% of Service employees they contacted to change their password to one the investigator suggested, a violation of IRS computer security rules. The findings by the Treasury Inspector General for Tax Administration (TIGTA) echoed those of a similar test by TIGTA in 2001, when 71% of employees contacted breached password security. In a retest in 2004, only 35% of employees contacted did so. In the latest check, only eight of the 102 employees approached reported the request as suspicious; such reporting is a requirement under IRS computer security protocols. The IRS will remind employees of potential threats and conduct its own, more extensive test during fiscal 2008.

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What RPA is and how it works

Robotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.