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Mark of a Good Manager

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Mark of a Good Manager

Call it the trickle-down effect of satisfaction: Happy employees make for happy customers.

Ed Rehkopf, author of Leadership on the Line—A Guide for Front Line Supervisors, Business Owners and Emerging Leaders, says an effective manager can motivate workers by creating an environment in which

Employees are continually recognized.
An open flow of ideas, opinions and information prevails.
Initiative and risk are highly regarded.
It’s more important to find a solution to a problem than it is to assign blame.
Every worker feels energized and valuable.
Prestige is derived from performance and contribution, not title or position.

BUSINESS TRENDS