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Change Word’s Format Defaults
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CHANGE WORD’S FORMAT DEFAULTS

I think I know what you’re doing wrong. Let’s back up a bit. Your goal is to change Word’s Normal.dot ; that’s the template for all new Word documents created on your computer. If you try to create a document and name it Normal.dot, y our computer will flash this screen:

There are two ways to change your Normal.dot . I think when you tried to open the existing Normal.dot, you probably did not open the real one. For example, if you do a search in Explorer, you’ll probably find a few of them—each in a different location. The one you want is in C:Documents and Settings Y our user name Application DataMicrosoftTemplatesNormal.dot. When you change that file and save it, it will be your new default.
There’s another way to change the default, which some users believe is easier: Open a new document and click on Format , Styles and Formatting , bringing up this screen:

If you right-click on Normal , a new screen appears with a Modify button. Click on it and use the Modify Style screen that appears to change the Normal.dot d efaults . When done, click on OK and you have a new, custom Normal.dot d efault .