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Exhibit 5: Purchasing and Sales Processes |
Carillon | eEnterprise | E by Epicor | MK Manufact’g | Enterprise IQ | Progression | ERP Plus | Scala 5.1 | Solomon | Traverse | |
Purchasing Order Process | ||||||||||
Evaluation of the purchasing process | Average | Average | Below average | Above average | Excellent | Average | Excellent | Above average | Above average | Average |
Business-to-business capability | Needs customization | Yes | Yes | Separate module | Yes | 3rd-party vendor | EDI | Vendor will not disclose | Yes | Yes |
Can it evaluate vendor performance? | No | No | Separate module | Yes | Yes | Yes | Yes | Yes | Yes | Some |
Can it evaluate vendor invoice? | Limited | No | Separate module | Yes | Yes | 3rd-party vendor | Yes | Yes | Yes | Some |
Are duplicate payments avoided? | Yes | No | Warning provided | Purchase order, receiving report and invoice matching | Purchase order, receiving report and invoice matching | 3rd-party vendor | Yes | Purchase order, receiving report and invoice matching | Closed invoices cannot be paid | Can elect to check for duplicate invoice numbers |
Does it support purchase requisitions? | Yes | Yes | No | No | Yes | With separate module | Yes | No | Yes | Yes |
Does it support RFQs? | No | No | Possible | No | Yes | With separate module | Possible | Yes | Yes | No |
Can it handle down payments? | Yes | Yes | Possible | Yes | Yes | Yes, also c.o.d. | Yes | Yes | No | Yes |
Does it support retainages? | Yes | Yes | Possible | Yes | Yes | No | Yes | Yes | No | Yes |
Sales Order Process | ||||||||||
Evaluation of customer shipping process | Excellent | Poor | Above average | Excellent | Excellent | Excellent | Above average | Average | Excellent | Average |
Can it track sales/delivery confirmations? | Yes | No | ePortal | Yes | Yes | Yes | Yes | Yes | Yes | No |
Can customers check status of order via Internet? | Yes | No | Customer portal | Yes | Yes | Yes | Yes | No | Yes | Yes |
Can it track shipping methods? | Yes | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Can it track UPS shipping number? | Yes | No | Yes | 3rd-party vendor | Via UPS Web site | Yes | Via UPS Web site | No | Yes | No |
Is PDA interface built in? | No | No | 3rd-party vendor | Yes | Yes | No | No | No | Yes | No |
Are field sizes flexible to accommodate existing codes? | Yes | No | eWarehouse | Yes | Up to 45 characters | Yes | Yes | Yes | Yes | Yes |
Is bar coding interface built in? | Yes | No | 3rd-party vendor | Yes | Yes | Yes | Yes, also radio frequency | Possible | 3rd-party vendor | Yes |
Can order attributes, such as color or size, be indicated in the sales order? | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Yes | Yes |
Is availability of item automatically reported in sales orders? | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Is production scheduled or purchase orders prepared based on availability? | Yes | Yes | Yes | Yes | No | Yes | Yes | No | No | Yes |
Sales Order/Marketing Process | ||||||||||
Evaluation of sales order/marketing process | Average | Above average | Excellent | Average | Above average | Average | Excellent | Average | Average | Average |
Is there a Customer Resource Management module or functionality? | Separate module | Yes | Separate module | Separate module | Yes | 3rd-party vendor | Yes | Yes | Yes | Yes |
Track size of accounts? | Yes | Yes | Yes | Separate module | Yes | 3rd-party vendor | Yes | Yes | Yes | Yes |
Handle call backs? | Yes | No | Yes | Separate module | Yes | 3rd-party vendor | Yes | No | 3rd-party vendor | No |
Visits? | Yes | No | Yes | Separate module | Yes | 3rd-party vendor | Yes | No | 3rd-party vendor | No |
Future needs? | Yes | No | Yes | Separate module | Yes | 3rd-party vendor | Yes | No | 3rd-party vendor | No |
Handle campaign management? | Yes | Yes | Yes | Separate module | Yes | 3rd-party vendor | Yes | No | 3rd-party vendor | No |
Provide customer analysis? | Yes | Yes | Yes | Separate module | Yes | Yes | Yes | Yes | Yes | Yes |
Support customer queries? | No | No | Yes | Separate module | Yes | Yes | Yes | Yes | No | Yes |
Support follow-ups? | Yes | No | Yes | Separate module | Yes | 3rd-party vendor | Yes | No | 3rd-party vendor | No |
Handle call center applications? | Yes | Yes | Yes | Separate module | Yes | 3rd-party vendor | Yes | Yes | 3rd-party vendor | No |
Handle field sales and service applications? | Yes | Yes | Separate module | Yes | Yes | 3rd-party vendor | Yes | Yes | Yes | Yes |
Can it process order entry over the Internet? | 3rd-party vendor | Yes | Separate module | Separate module | Yes | Yes | Yes | Yes | Yes | No |
Can customers access electronic catalog? | Yes | Yes | Yes | Separate module | Yes | Yes | Yes | No | Yes | Yes |
Can product descriptions employ multimedia technology? | No | Yes | Yes | Yes | No | Separate module | Yes | No | Yes | Yes |
Photographs? | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |||
Audio? | No | Yes | Yes | Yes | No | Yes | No | |||
Graphics? | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |||
Evaluation of Web access | Below average | Good | Excellent | Good | Average | Average | Good | Below average | Good | Good |