Technical Quality and Services Delivery

Making workflows work

These best practices can lead to better productivity and improved client satisfaction and retention.

The dangers of dabbling

Undertaking new, unfamiliar service offerings can elevate the risk of errors and professional liability claims.

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A new line of business to consider

Technology assessments may open the door to new engagement opportunities for your firm. What is a technology assessment? How do you perform one? JofA Tech Q&A author J. Carlton Collins shows you in a detailed explanation.

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Maximizing the higher education tax credits

A counterintuitive strategy can save taxes by including otherwise excludable scholarships in gross income.