Firm practice management

How to get a former employee back

According to a recent survey, 23% of professionals have regrets about exiting a former job, and six in 10 workers would consider rejoining a previous employer.

Tips on training seasonal staff

Glen Keenan, president of XCM Solutions and Xpitax, explains why training season staff about your particular firm’s processes is vital to success.

How to find seasonal staff

Glen Keenan, president of XCM Solutions and Xpitax, offers tips for successful seasonal staffing, including focusing on training and bringing the staff in early.

The myths of outsourcing

Glen Keenan, president of XCM Solutions and Xpitax, untangles commonly held myths that discourage firms from outsourcing.

How to engage next-generation clients

This column offers steps to position your firm to keep your corporate clients as they transition their businesses and find new individual clients as your existing clients age out.

Setting expectations

This infographic shows the benefits of using engagement letters, liability risks of not using them, and sources firms can consult in drafting them.

The benefits of outsourcing returns

Glen Keenan, president of XCM Solutions and Xpitax, presents two chief benefits of outsourcing returns—improved client service and saving time at your highest billing rates.

Best practices for outsourcing returns

Glen Keenan, president of XCM Solutions and Xpitax, discusses how communication, education, and formalizing your strategy will help you start and build your outsourcing program.

SPONSORED REPORT

Why cybercriminals are targeting CPAs

This free report expands on the most commonly found scams, why education and specialized IT knowledge help to lessen security vulnerabilities, and why every firm should plan carefully for how it would respond to a breach.

PODCAST

How tax reform — and Excel — are changing the CPA Exam

Mike Decker, the vice president of examinations at the AICPA, discusses changes being made to the exam as a result of tax reform — and about how Excel will now be available for use on the test.