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| General Information | |
| Tax program name: | ProSeries |
| Vendor name: | Intuit, Inc. |
| Telephone (sales): | 800-934-1040 |
| E-mail (sales): | APD_Sales@intuit.com |
| Website: | http://proseries.intuit.com |
| Number of users: | N/A |
| Pricing | |
| Price on Federal 1040 (new customers): | $1,499 |
| Increase from last year? | Yes |
| By how much? | $100 |
| Renewal price: | Same pricing as above with early season renewal discounts and incentives. |
| State price (new customers): | All individual states are included with 1040. |
| State renewal price: | Same as above. |
| Pay-per-return pricing: | Federal 1040: $21 each; State: $16 each. A one-time annual PPR license fee of $275 is applied if no tax unlimited bundles or modules are licensed in conjunction with a PPR order. |
| Additional cost for e-filed returns: | No additional cost. |
| Web/SaaS Version | |
| Do you offer an online/SaaS version? | No |
| Support | |
| Toll free phone: | 800-434-6818 |
| Hours: | Normal hours are M–F 9am–8pm EST.
Intuit will determine Tax Year 2010 hours in the fall, which will begin in November 2010. |
| E-mail support? | Yes |
| IM/Chat? | Yes |
| Other? | ProSeries provides free U.S.-based technical support via a wide-range of convenient options: toll-free phone with extended hours during peak season, an online knowledgebase, Live Community, e-mail, in-product help, and online chat through Intuit Virtual Agent, which can guide practitioners to an answer or connect practitioners to a live agent. |
| Features/Functionality | |
| Do you offer organizers? | Yes |
| Client letters? | Yes |
| Client portals? | No |
| Does your software integrate with other products? | Yes. ProSeries integrates with QuickBooks, Quicken, ProSeries Document Management System, Forms Library, ProSeries Fixed Asset Manager, Intuit Easy ACCT, Accountant’s Trial Balance format, and TXF format. |
| New features added to your software for this year: | ProSeries enhancements for Tax Year 2010, include:
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