Loud & Square

BY J. CARLTON COLLINS, CPA

Q: I’m using a Square credit card reader that attaches to my smartphone, but I’m finding that the transactions don’t always go through properly. Is there a certain smartphone or cellular service provider that works better with these devices, or should I be using a different smartphone credit card reader?

A: The solution may be as simple as turning up the volume on your smartphone. The Square Reader (as with similar devices) draws its power from the smartphone’s audio port (standard 3.5mm headphone minijack), but if the smartphone’s volume is too low, the device may not be receiving enough power to work correctly or consistently.

Many smartphone-based credit card readers are on the market; each has different fees and capabilities. This industry is growing fast, and these devices’ plans and features are changing frequently. The brief comparison in this chart may help steer you toward the best option.

 

SPONSORED REPORT

Why cybercriminals are targeting CPAs

This free report expands on the most commonly found scams, why education and specialized IT knowledge help to lessen security vulnerabilities, and why every firm should plan carefully for how it would respond to a breach.

PODCAST

How tax reform — and Excel — are changing the CPA Exam

Mike Decker, the vice president of examinations at the AICPA, discusses changes being made to the exam as a result of tax reform — and about how Excel will now be available for use on the test.