Complete advice

BY J. CARLTON COLLINS, CPA

Q: My colleague runs the same version of Microsoft Office 2003 as I do, but my version is missing some of the functionality that hers has. Why would this happen, and what can I do about it?

A: When installing Microsoft Office 2003, the installation routine provides the option to perform either a “typical” or “complete” installation of the product. I am guessing that whoever installed Office on your computer selected the typical option.

To remedy this problem, reinstall Office using the Complete Install option. Because hard drive space is more abundant these days, most software applications (including Microsoft Office 2010 and 2007) no longer provide options to partially install the product.

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