Nearly three out of 10 employers surveyed by the American Management Association and The ePolicy Institute had fired workers for e-mail misuse. The most-cited reasons included violation of company policy (64%), inappropriate or offensive language (62%), excessive personal use (26%) and breach of confidentiality rules (22%)
How are employers catching e-mail abusers? Of the 43% of companies in the survey that monitored e-mail, 73% used technology to automatically monitor it and 40% assigned an individual to manually read and review it.
The survey found that general computer monitoring took many forms, including:
Tracking content, keystrokes and time spent at the keyboard (45%)
Reviewing computer files (43%)
Monitoring external blogs to see what is being written about the company (12%)
Monitoring social networking sites (10%)