Correction


CORRECTION
The article “Make Direct Marketing Pay Off” (Dec. 07, page 38) misstated the headquarters location for the firm Stonefield Josephson. It is based in Los Angeles. The JofA regrets the error.

 

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What RPA is and how it works

Robotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.