Mark of a Good Manager


Mark of a Good Manager

Call it the trickle-down effect of satisfaction: Happy employees make for happy customers.

Ed Rehkopf, author of Leadership on the Line—A Guide for Front Line Supervisors, Business Owners and Emerging Leaders, says an effective manager can motivate workers by creating an environment in which

Employees are continually recognized.
An open flow of ideas, opinions and information prevails.
Initiative and risk are highly regarded.
It’s more important to find a solution to a problem than it is to assign blame.
Every worker feels energized and valuable.
Prestige is derived from performance and contribution, not title or position.

BUSINESS TRENDS

PODCAST

What’s next for potential CPA licensure changes

A new model proposed by NASBA and the AICPA is designed with an eye on the future for newly licensed CPAs. The AICPA's Carl Mayes, CPA, provides background on the project and a look ahead to 2020.

VIDEO

What RPA is and how it works

Robotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.