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  Special Client Services
Tax program Percentage of users charging extra for e-filing Percentage of users planning to charge extra next year Percentage of users offering tax-refund advances Percentage of clients using them Percentage planning to offer tax-refund advances next year Percentage offering online organizers this year Percentage of clients using them
ATX MAX 11.0% 22.6% 6.8% 20.0% 6.2% 12.3% 21.8%
Drake Software 7.9% 11.1% 11.1% 11.5% 14.3% 11.1% 16.7%
GoSystem Tax RS 33.8% 40.0% 0.0% 0.0% 0.0% 25.0% 13.2%
Lacerte Tax 25.6% 32.6% 0.7% 24.7% 1.6% 21.3v 11.9%
ProSeries Professional 27.5% 33.4% 5.0% 12.8% 5.9% 11.6% 23.7%
ProSystem fx Tax 23.8% 27.4% 0.2% 0.0% 0.8% 28.1% 10.4%
TaxACT Preparer’s Edition 55.6% 66.7% 3.7% 45.0% 3.7% N/A N/A
TaxWise 12.5% 8.3% 16.7% 12.7% 16.7% 16.7% 28.7%
TaxWorks 38.2% 38.2% 0.0% 0.0% 0.0% 26.5% 31.7%
UltraTax CS 24.4% 27.5% 1.3% 12.4% 1.8% 26.7% 9.7%
Average 26.0% 30.8% 4.5% 13.9% 5.1% 19.9% 18.6%

SPONSORED REPORT

Get your clients ready for tax season

These year-end tax planning strategies address recent tax law changes enacted to help taxpayers deal with the pandemic, such as tax credits for sick leave and family leave and new rules for retirement plan distributions, as well as techniques for putting your clients in the best possible tax position.

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Keeping you informed and prepared amid the coronavirus crisis

We’re gathering the latest news stories along with relevant columns, tips, podcasts, and videos on this page, along with curated items from our archives to help with uncertainty and disruption.