Manners Mistakes Managers Make

BY STANLEY ZAROWIN

ittle etiquette errors can diminish your image and, eventually, your power. So watch your Ps and Qs, and be careful to

Recognize subordinates when passing them in a hall and receptionists when entering offices.

Silence your cell phone and beeper during meetings.

Take invitations from subordinates seriously. Never ignore them or fail to show up after accepting.

Return phone calls or e-mails within a reasonable time.

Make an adequate apology when you hurt someone. If the gaffe was serious, a handwritten note, and even a small gift, is not too much.

Listen to subordinates and make time to talk to them.

—Stanley Zarowin

SPONSORED REPORT

Solving the lease accounting challenge

The challenges of the new lease accounting standard have been pervasive to say the least. In this free, independently-written report, you'll learn effective adoption strategies as well as resources for easing the transition to the new standard.

FEATURE

Tackling TCJA changes this tax season

Return preparers must be ready for how the Tax Cuts and Jobs Act has modified many common features of individual and business returns.