If you’re interviewing clients
or meeting a prospective employer in a restaurant rather than
an office, remember that actions speak louder than words.
Knowing what to do when having lunch can make or break an
offer or a deal. Here are 10 tips to keep in mind.
Be in the present moment. Limit
glancing around the room; maintain a lot of eye contact with
your guest(s). Your luncheon partner does not want to have a
conversation with someone who is only half there.
Get there on time. This sounds like
common sense, but more than half (65%) of people run late.
Don’t push your time to the last minute or you’ll be tardy.
Take some reading or work with you, arrive early, sit in the
lobby until your guest arrives. Or give yourself some time to
think over how you want to approach the meeting.
Turn off your cell phone before entering the
restaurant. No one around you wants to hear your phone
conversation. Never ignore your lunch companion to take a
call. It’s just rude.
If you are a woman and this is business,
it’s appropriate to stand up and firmly shake the hand of a
business associate. This overrides the old rule of
staying seated. However, if the meeting is for your husband
and you are present, you may stay seated as your spouse stands
up.
Think of an opening statement to make for
your introduction. This is part of making your first
impression, so make it good. Always use the guest’s first name
(if he or she is a client, not a prospective employer) either
at the beginning or at the end of the statement. You could
say, for example, “Thank you for taking the time to get
together today, Katherine.” When making group introductions,
remember to start with the highest rank. Note: The junior
person gets presented to the more senior person.
Small talk is important—don’t leave it out.
The length of time for small talk depends on many
factors. If you are meeting with a company’s executives or
high-end clients, the small talk is going to be quick—as short
as one or two sentences.
Where does the napkin go? Immediately
after sitting, place the napkin in your lap. If you excuse
yourself during the meal, place the napkin on the left-hand
side of your plate or on your chair. This signals the server
that you haven’t finished.
What to eat and use first? Bread and
salad plates are always to the left and drinking glasses to
the right. Utensils start from the outside in and the dessert
fork is by the dessert plate.
Who picks up the tab? If you invited
the clients, then you’re responsible for the check. If the
meeting is jointly arranged, ask when scheduling the lunch or
at the beginning of the meal about splitting the check.
Waiting until the check arrives to ask about check splitting
is awkward.
Leave a lasting impression. A
handwritten follow-up note to your client or to your
prospective employer also is appropriate. Source:
Catherine Franz is a certified life and business master coach
and can be reached at
www.abundancecenter.com or her blog http://abundance.blogs.com
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