More Than Verbal

BY EDWARD J. KMIEC

Will They Throw Eggs? ” ( JofA , Apr.05, page 57) provides useful information for CPAs to improve their communication skills. But a good story and strong oral skills are only part of the tools they need to effectively present their message. Nonverbal communication skills are equally important. Facial expressions and hand gestures can engage the audience and help capture their attention. Crossed arms, on the other hand, could indicate in a nonverbal manner that the speaker is not open to a different point of view.

I continually study to improve my own speaking and organizational abilities, and I encourage all CPAs interested in improving their communication skills to contact one of the groups devoted to that purpose.

Edward J. Kmiec, CPA
Cranbury, N.J.

Letters to the Editor
The JofA encourages readers to write letters on important professional issues in addition to comments on published articles. Because space is limited, letters submitted for publication should be no longer than 500 words. Please include telephone and fax numbers. JofA e-mail address: JOAED@aicpa.org .

SPONSORED REPORT

6 key areas of change for accountants and auditors

New accounting standards on revenue recognition, leases, and credit losses present implementation challenges. This independently-written report identifies the hurdles that accounting professionals face and provides tips for overcoming the challenges.

PODCAST

How tax reform will impact individual taxpayers

Amy Wang, a CPA who is a senior technical manager for tax advocacy at the AICPA, answers to some of the most common questions on how the new tax reform law will impact individual taxpayers.