More Than Verbal

BY EDWARD J. KMIEC

Will They Throw Eggs? ” ( JofA , Apr.05, page 57) provides useful information for CPAs to improve their communication skills. But a good story and strong oral skills are only part of the tools they need to effectively present their message. Nonverbal communication skills are equally important. Facial expressions and hand gestures can engage the audience and help capture their attention. Crossed arms, on the other hand, could indicate in a nonverbal manner that the speaker is not open to a different point of view.

I continually study to improve my own speaking and organizational abilities, and I encourage all CPAs interested in improving their communication skills to contact one of the groups devoted to that purpose.

Edward J. Kmiec, CPA
Cranbury, N.J.

Letters to the Editor
The JofA encourages readers to write letters on important professional issues in addition to comments on published articles. Because space is limited, letters submitted for publication should be no longer than 500 words. Please include telephone and fax numbers. JofA e-mail address: JOAED@aicpa.org .

SPONSORED REPORT

In focus: Payroll

Providing payroll services that comply with ever-changing regulations and meet evolving employee and employer demands is no easy task. Paychex's Tom Hammond discusses common payroll considerations for CPA firms.

PODCAST

A closer look at threats to CPA licensure

Legislation in states around the country could put CPA licensure in danger. This episode examines what practitioners need to know to help ensure the profession is protected.