A. While your colleagues have a point, I also understand your concern. Microsoft insists that its remote examination in no way compromises customers’ security, that all it looks at are the steps (keyboard and mouse commands) that preceded the crash—not your data. So there’s no question that by volunteering to let Microsoft examine the crash data you are indeed contributing to its future stability.
If you do agree to the investigation, the critical precrash data are automatically e-mailed to Microsoft. It takes no further action on your part and the whole process takes less than a minute.
You can stop Windows from inviting you to share the crash information in the first place, however. Here are the steps to take: Click on Start , Settings , Control Panel , System , the Advanced tab and Error Reporting (at the bottom of the screen), which launches the Error Reporting screen . Another way to get to that screen: Open My Computer , right-click on Properties , click on Advanced tab and Error Reporting .
The Error Reporting screen offers you several choices: If you opt to Enable error reporting , you can have it monitor either your Windows operating system , Programs or both. Or you can Disable error reporting but still check on But notify me when critical errors occur .