Q. My customers and vendors seem to move around a lot, and I have a devil of a time keeping my Outlook contacts up to date. Any ideas?
A. There’s a free program, Plaxo, you can automatically e-mail to everyone in your address book, inviting them to update all their contact information. Plaxo also will send you a toolbar that makes it easy to initiate such an invitation to all your current contacts (see screenshot). To find out more, go to www.plaxo.com .
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VIDEO
What RPA is and how it worksRobotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.