A. Obviously you aren’t aware that you actually have total control of which name to list first. When you first type a name in Contacts (such as Stanley Zarowin ) next to the Full Name box, the name appears again, to the right of File as. Depending on how your default is set, Stanley Zarowin may appear or Zarowin, Stanley . If you click on the upside-down arrow on the right of that line, you can reverse the order (see screenshot below).
You can set a default sorting scheme, placing either the first or the last name first. To do that click on Tools , Options , the Preferences tab and Contact Options and follow the screen instructions.