“ RSVP ASAP ” ( JofA , Mar.03, page 15) failed to address the real issue with e-mail—the amount of time required to review and respond.
Every day I receive at least 75 e-mail messages, most with large files attached. If the process to read, review the attachment and decide what action to take required five minutes for each message, e-mail management would consume more than six hours of my workday.
My job is not to process e-mails but to help run a business. E-mail is a destructive technology that manages people instead of a technology that helps people to better manage.
Edward J. Kmiec, CPA
Cranbury, New Jersey