Institute Proposes Taxpayer Advocacy Improvements


In a September 23 letter to the IRS national taxpayer advocate, the AICPA tax executive committee suggested ways to improve local taxpayer advocacy offices’ service, which its members said had deteriorated ( www.cpa2biz.com/ResourceCenters/Tax/Tax+Practice/LocalTaxpayerAdvocate.htm ). In a 1999 AICPA survey, 72% of respondents said the technical assistance these offices had given them was “good” or “excellent.” But CPAs recently polled said some offices were less effective than others, leading the committee to call for improvements in employee training and to propose the IRS use practitioners to educate taxpayer advocate service staff in “best practices” for resolving casework issues.

PODCAST

What’s next for potential CPA licensure changes

A new model proposed by NASBA and the AICPA is designed with an eye on the future for newly licensed CPAs. The AICPA's Carl Mayes, CPA, provides background on the project and a look ahead to 2020.

VIDEO

What RPA is and how it works

Robotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.