Confirm Your E-mail Message is Both Received and Read

BY STANLEY ZAROWIN

Q. When I send a message in Outlook, I know I can request a receipt to indicate the message was received, but can I be sure it was read?

A. No, you can’t get a guarantee that it was read , but you can be sure it was at least opened . Before you send the message, click on Options to bring up the Message Options screen. Under Voting and Tracking options , check the box next to Request a delivery receipt for this message or Request a read receipt for this message or both.

Notice, too, that you can divert replies to your e-mails that are sent to a third party. Just check the box for Have replies sent to: and fill in the e-mail address. It works great if you want RSVPs to your invitations sent to your assistant instead of back to you.

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