Insurance


Rating service Standard & Poor’s says the financial performance of personal insurers—which offer auto, health and similar coverage—continued a downward trend in 2001. Under earlier, more favorable market conditions, these insurers had amassed huge financial reserves and cut prices aggressively. However, since 1998, S&P says, managed care and other cost-reduction measures have lost their effectiveness, eating up personal insurers’ savings and making it harder for them to compete by reducing premiums. ( www.standardandpoors.com/Forum/RatingsCommentaries/Insurance/Articles/121801_pcoutlook.html )

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What RPA is and how it works

Robotic process automation is like an Excel macro that can work on multiple applications, says Danielle Supkis Cheek, CPA. RPA can complete routine, repetitive tasks such as data entry, freeing up employee time from lower-level chores.