zaro_ex2


Exhibit 2: How Users Rate Their Tax Software

        Satisfaction
1=very dissatisfied and 5=very satisfied
  Plan to use
product next year
Vendor Tax program Number of
surveys
received
Average
number
of 1040
returns
filed
Program Network Support Average
rating of
program
last year
  Yes No Undecided
ATX Forms Saber, Max
and Taxsolver
59 195 3.59 3.33 3.59 3.46   78% 10% 12%
CCH ProSystem fx 14 418 4.21 4.57 4.14 4.19   92% 8% 0%
Creative
Solutions
UltraTax 22 581 4.57 4.38 4.33 4.16   100% 0% 0%
Drake
Software
Drake Tax
Solution
71 872 4.15 3.90 4.50 3.97   96% 1% 3%
Dunphy
Systems
1040 Professional
Tax Preparation
7 525 3.43 3.00 3.71 4.33   100% 0% 0%
Intuit ProSeries 104 337 3.98 3.68 3.79 4.18   75% 8% 18%
Lacerte/Intuit Lacerte 1040
Tax Software
67 499 4.28 4.18 4.29 4.27   96% 1% 3%
Micro Vision
Software
Tax Relief 1040 31 571 3.47 3.75 2.73 3.92   68% 13% 19%
Orrtax
Software
IntelliTax 20 289 2.95 3.67 3.42 3.89   68% 21% 11%
TaxACT 2nd Story
Software
14 91 3.50 n/a 3.71 n/a   79% 7% 14%
Taxworks By
Laser Systems
TaxWorks By
Laser Systems
20 430 3.95 4.33 4.10 2.68   85% 10% 5%
Universal Tax
Systems
TaxWise 52 646 3.59 3.63 3.26 3.53   75% 12% 13%
Xpress
Software
Xpress Individual
Package
6 1,847 3.33 3.60 4.17 3.60   83% 17% 0%

SPONSORED QUIZ

How well do you know small business?

There are over 30 million small businesses in the U.S., and many of them are optimistic in their outlook. Are you familiar with the obstacles and opportunities they are facing? Test your small business acumen with this quiz sponsored by Chase Ink®.

SPONSORED REPORT

In focus: Payroll

Providing payroll services that comply with ever-changing regulations and meet evolving employee and employer demands is no easy task. Paychex's Tom Hammond discusses common payroll considerations for CPA firms.