2010 Tax Software Survey: TurboTax for Individual Consumer Use


Click here for detailed survey responses for TurboTax for Individual Consumer Use. (Opens in new window; click once to enlarge.)

General Information
Tax program name: TurboTax for Individual Consumer Use
Vendor name: Intuit, Inc.
Telephone (sales): 888-777-3066
E-mail (sales): Submitted via TurboTax.com website
Website: www.TurboTax.com
Number of users: Not disclosed
Pricing
Price on Federal 1040 (new customers): $99.95
     Increase from last year? Yes
     By how much? $25.00
Renewal price: Same as price for new product
State price (new customers): $39.95
     State renewal price: Same as price for new product
Pay-per-return pricing: N/A a TurboTax user can prepare and e-file up to five returns.
Additional cost for e-filed returns: $19.95
Web/SaaS Version
Do you offer an online/SaaS version? Yes
     Name: TurboTax Online
     Cost: $74.95 Free e-file is included with your purchase of TurboTax Online federal and state products.
     Number of users: One
     When introduced: 1993
Support
Toll free phone: 800-624-8384
Hours: Customers can schedule a callback from Technical Support via the TurboTax.com support page.
E-mail support? No
IM/Chat? Yes
Other? Live Community and Online Support Knowledge
Features/Functionality
Do you offer organizers? No
Client letters? No
Client portals? No
Does your software integrate with other products?

Integrates with ProSeries Basic and ProSeries Professional.

New features added to your software for this year:

Bookmarks to revisit parts of the return later; summary screen at the end of the deductions and credits shows customers the immediate impact on their bottom line.

 

SPONSORED REPORT

8 accounting and auditing issues you can’t afford to ignore

Download this sponsored report for an overview of some of the most important developments accountants and auditors are facing today.

DOWNLOAD

Filing season quick guide — Tax year 2014

Tax season started Jan. 20. Download our “quick guide,” a printable card that contains dollar thresholds, tax tables, standard amounts, credits, and deductions to keep at your fingertips during tax season.

TAX NEWS

Expired tax provisions extended for 2014

President Barack Obama signed legislation that retroactively extended more than 50 expired tax provisions for 2014, allowing taxpayers to take advantage of a host of tax incentives during this filing season.