2010 Tax Software Survey: TurboTax for Individual Consumer Use

Click here for detailed survey responses for TurboTax for Individual Consumer Use. (Opens in new window; click once to enlarge.)

General Information
Tax program name: TurboTax for Individual Consumer Use
Vendor name: Intuit, Inc.
Telephone (sales): 888-777-3066
E-mail (sales): Submitted via TurboTax.com website
Website: www.TurboTax.com
Number of users: Not disclosed
Price on Federal 1040 (new customers): $99.95
     Increase from last year? Yes
     By how much? $25.00
Renewal price: Same as price for new product
State price (new customers): $39.95
     State renewal price: Same as price for new product
Pay-per-return pricing: N/A a TurboTax user can prepare and e-file up to five returns.
Additional cost for e-filed returns: $19.95
Web/SaaS Version
Do you offer an online/SaaS version? Yes
     Name: TurboTax Online
     Cost: $74.95 Free e-file is included with your purchase of TurboTax Online federal and state products.
     Number of users: One
     When introduced: 1993
Toll free phone: 800-624-8384
Hours: Customers can schedule a callback from Technical Support via the TurboTax.com support page.
E-mail support? No
IM/Chat? Yes
Other? Live Community and Online Support Knowledge
Do you offer organizers? No
Client letters? No
Client portals? No
Does your software integrate with other products?

Integrates with ProSeries Basic and ProSeries Professional.

New features added to your software for this year:

Bookmarks to revisit parts of the return later; summary screen at the end of the deductions and credits shows customers the immediate impact on their bottom line.



News quiz: College debt, stolen identities, and retirement planning

See how much you know about these developments and others in the Journal of Accountancy news quiz.


Preventing and detecting fraud at not-for-profits

Organizations in all industries must deal with the potential for fraud to occur, and design controls to prevent and detect it. Environment, policies, and controls can help organizations steer clear of problems.


The dangers of dabbling

To meet evolving marketplace needs, CPAs often look to diversify their service offerings. Firms can mitigate the risk of experiencing competency-related professional liability claims by implementing these basic steps.