2010 Tax Software Survey: Intuit ProLine Tax Online Edition

August 1, 2010

Click here for detailed survey responses for Intuit ProLine Tax Online Edition. (Opens in new window; click once to enlarge.)

General Information
Tax program name: Intuit ProLine Tax Online Edition
Vendor name: Intuit, Inc.
Telephone (sales): 888-236-9501
E-mail (sales): APD_Sales@intuit.com 
Website: http://proadvisor.intuit.com/product/more-products-solutions/tools/tax-online-edition.jsp
Number of users: Not disclosed
Pricing
Price on Federal 1040 (new customers):

Tax Year '09: The pay-per-return model has no upfront licensing fees. Regular pricing is $19.95 per return and promotional pricing is $9.95 per return.

Tax Year '10 pricing still to be determined.

     Increase from last year? N/A
     By how much? N/A
Renewal price: N/A
State price (new customers): Pricing includes e-filing and states.
     State renewal price: N/A
Pay-per-return pricing: See above.
Additional cost for e-filed returns: No. Pricing includes e-filing and states.
Web/SaaS Version
Do you offer an online/SaaS version? Yes. This is a SaaS-only offering.
     Name: Intuit ProLine Tax Onliine
     Cost:

$9.95 per return promotional pricing.

$19.95 per return regular pricing.

     Number of users: Not disclosed
     When introduced: August 2009 for Beta; November 2009 for launch.
Support
Toll free phone: N/A
Hours: N/A
E-mail support? Yes
IM/Chat? Yes
Other? Intuit provides free U.S.-based technical support via a wide-range of convenient options, which include online knowledgebase, Live Community, e-mail and online chat.
Features/Functionality
Do you offer organizers? No
Client letters? No
Client portals? No
Does your software integrate with other products? No
New features added to your software for this year:
  • As ProLine Tax Online is SaaS-based, additions and improvements to the product can be made seamlessly – no software add-ons or downloads required. ProLine Tax Online users only need a computer and Internet connection for anytime, anywhere access.
  • Data Entry Improvements
  • Complete 1040 tax content with all states
  • Status & Notes
  • Multi-user support
  • And more to come
  • The Pay-Per-Return model has no upfront licensing fees, allowing tax practitioners to enjoy the benefits of a robust solution that scales as their business grows.

 

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