2010 Tax Software Survey: Intuit ProLine Tax Online Edition

Click here for detailed survey responses for Intuit ProLine Tax Online Edition. (Opens in new window; click once to enlarge.)

General Information
Tax program name: Intuit ProLine Tax Online Edition
Vendor name: Intuit, Inc.
Telephone (sales): 888-236-9501
E-mail (sales): APD_Sales@intuit.com 
Website: http://proadvisor.intuit.com/product/more-products-solutions/tools/tax-online-edition.jsp
Number of users: Not disclosed
Price on Federal 1040 (new customers):

Tax Year '09: The pay-per-return model has no upfront licensing fees. Regular pricing is $19.95 per return and promotional pricing is $9.95 per return.

Tax Year '10 pricing still to be determined.

     Increase from last year? N/A
     By how much? N/A
Renewal price: N/A
State price (new customers): Pricing includes e-filing and states.
     State renewal price: N/A
Pay-per-return pricing: See above.
Additional cost for e-filed returns: No. Pricing includes e-filing and states.
Web/SaaS Version
Do you offer an online/SaaS version? Yes. This is a SaaS-only offering.
     Name: Intuit ProLine Tax Onliine

$9.95 per return promotional pricing.

$19.95 per return regular pricing.

     Number of users: Not disclosed
     When introduced: August 2009 for Beta; November 2009 for launch.
Toll free phone: N/A
Hours: N/A
E-mail support? Yes
IM/Chat? Yes
Other? Intuit provides free U.S.-based technical support via a wide-range of convenient options, which include online knowledgebase, Live Community, e-mail and online chat.
Do you offer organizers? No
Client letters? No
Client portals? No
Does your software integrate with other products? No
New features added to your software for this year:
  • As ProLine Tax Online is SaaS-based, additions and improvements to the product can be made seamlessly – no software add-ons or downloads required. ProLine Tax Online users only need a computer and Internet connection for anytime, anywhere access.
  • Data Entry Improvements
  • Complete 1040 tax content with all states
  • Status & Notes
  • Multi-user support
  • And more to come
  • The Pay-Per-Return model has no upfront licensing fees, allowing tax practitioners to enjoy the benefits of a robust solution that scales as their business grows.



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