Are you having a problem with your computer’s Microsoft software? You now have two new ways to fix it—and they’re both free. You can download a copy of Microsoft Fix it, which contains automated solutions for a wide range of problems. And if that software doesn’t address your concern, you can go online to the much more comprehensive Microsoft Fix it Solution Center, which is designed to resolve tougher problems.
To test the newly downloaded software, I gave it the opportunity to solve a problem that has been bugging me ever since I upgraded to Windows 7. I must confess, my expectations were not high—especially when it almost instantly claimed to recognize the problem, suggested a solution, and rather smugly (I thought) asked me for permission to let it either proceed with the repair or to let me select the fixes that applied to me (see screenshot below).
I gave it the go-ahead to proceed on its own. Within less than a minute, it claimed to have successfully completed the fix. When I put the repair to a test, I learned it had uncovered a boneheaded setup mistake I had made.
To get to the comprehensive online Fix it Solution Center, go to support.microsoft.com/fixit. There is also a link on this page to get the downloadable version.
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