From Back Office to Offshore


Globalization of key back-office and business processes in finance is expected to see strong growth over the next three years, with companies predicted to increase their use of offshore resources by more than 50% in these areas.

The Hackett Group’s 2008 Globalization Performance Study, which surveyed almost 50 companies, most with revenue exceeding $5 billion, also found that globalization remains largely a cost-driven process. While process improvement, the ability to focus on the core business, and quality were all cited as “important” decision drivers, only cost was identified by the study group as being “very important.”

Source: The Hackett Group’s 2008 Globalization Performance Study, www.thehackettgroup.com.

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QUIZ

8 sentences to help you master subject-verb agreement

When professionals prepare written material for readers inside their organization or outside, they should make sure that no errors distract from the message they need to convey. Take this short quiz for practice in subject-verb agreement.