Gone Vishing

BY LAURA BARON

CONSUMER ALERT

here’s a new security scam in town. Voice phishing, or “vishing,” encourages victims to type their bank account or credit card numbers on their telephone keypads.

Here’s how it works: People receive an e-mail or voice mail saying someone is illegally using their credit card or bank account and urging them to call a certain phone number immediately to clear up the mess. Once they do, a recorded voice instructs them to type in the account number—while the scammers use Voice over Internet Protocol (VoIP) technology to detect their keystrokes.

Most Risky Cities for Having Your Identity Stolen
1) San Francisco
2) Seattle
3) Denver
4) San Jose
5) San Diego
6) Atlanta
7) Salt Lake City
8) Las Vegas
9) Sacramento
10) Phoenix
Source: MensNEWSdaily.com, http://mensnewsdaily.com

So be smart. If you get any kind of message about a credit card, call the company directly, using the customer service number located on the back of the card.

—Laura Baron

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QUIZ

8 sentences to help you master subject-verb agreement

When professionals prepare written material for readers inside their organization or outside, they should make sure that no errors distract from the message they need to convey. Take this short quiz for practice in subject-verb agreement.