Improve Computer Training

BY STANLEY ZAROWIN

Many prepackaged computer training programs fail to discriminate between what trainees already know and what they need to learn. Following are guidelines for making such technology training useful:

Ask trainees whether they would rather attend group classes, have one-on-one sessions or do self-training with audio tapes or manuals. Most people have a sense of what method of learning works best for them.

If employees prefer group training, don’t put them all in one large class. Instead, contract for customized training for smaller groups. The extra cost is worth it.

Avoid multiday or even daylong training sessions; trainees can absorb just so much. Consider early morning sessions for minimal work-schedule disruption.

Recruit employees who grasp the technology quickly to help coach the others.

—Stanley Zarowin

SPONSORED REPORT

How to make the most of a negotiation

Negotiators are made, not born. In this sponsored report, we cover strategies and tactics to help you head into 2017 ready to take on business deals, salary discussions and more.

VIDEO

Will the Affordable Care Act be repealed?

The results of the 2016 presidential election are likely to have a big impact on federal tax policy in the coming years. Eddie Adkins, CPA, a partner in the Washington National Tax Office at Grant Thornton, discusses what parts of the ACA might survive the repeal of most of the law.

COLUMN

Deflecting clients’ requests for defense and indemnity

Client requests for defense and indemnity by the CPA firm are on the rise. Requests for such clauses are unnecessary and unfair, and, in some cases, are unenforceable.