The Power of Politeness


GOLDEN BUSINESS IDEA

Business etiquette expert Barbara Pachter, author of When the Little Things Count…and They Always Count, says being polite helps build up “politeness credits.” Here are her suggestions for nine polite business practices:

1 | Use polite words. Simple words such as “please,” “thank you” and “you’re welcome” are the foundation of good manners.

2 | Write thank-you notes. It’s not enough to just say thank you for lunch, a gift or a job interview. A written acknowledgment does the job much better.

3 | Don’t put people down. A reputation for constant criticism will make business associates wonder what you say about them behind their backs.

4 | Don’t use offensive language. Don’t let curse words creep into your everyday speech.

5 | Greet people. A simple “hi,” “hello” or “good morning” when you encounter a coworker helps to make the work environment more pleasant.

6 | Don’t play practical jokes. Remember you’re in an office and not a school yard.

7 | Be considerate when sharing space and equipment with others. This covers everything from being aware of how much noise you make to cleaning up a conference room after a lunch meeting.

8 | Help others. Tomorrow you may need help from someone else.

9 | Disagree agreeably. You don’t have to agree with everyone, but you should respect their opinions.

SPONSORED REPORT

Revenue recognition: A complex effort

Implementing the new standard requires careful judgment. Learn how to make significant accounting judgments and document them and collaborate with peers for consistent application.

TECHNOLOGY Q&A

How to create maps in Excel 2016

Microsoft Excel 2016 has two new mapping capabilities. J. Carlton Collins, CPA, demonstrates how to make masterful 2D and 3D maps in Excel 2016.

QUIZ

News quiz: Economy and health care changes top CPAs’ list

CPA decision-makers’ economic outlook and the House Republicans’ proposed tax changes as part of replacing the Patient Protection and Affordable Care Act received attention recently. See how much you know with this short quiz.