Members now have an alternative to calling the AICPA Accounting and Auditing Technical Hotline or posting a question on www.aicpa.org. For the most efficient service, questions on accounting, auditing, attestation or SSARS issues should be e-mailed to a recently established, special Internet post-office box, email@example.com .
After receiving an e-mail inquiry, the hotline staff will research the answer and then phone the member, continuing the tradition of providing live responses to technical questions.
Questions generally will be answered on the same day—or within 24 hours at the latest—except where extensive research is required. Specific deadlines will be accommodated whenever possible. (The hotline staff still will not provide technical advice in writing.)
When submitting a question by e-mail, members should specify their telephone number and a deadline, if applicable. They should use the “subject” field of the message to summarize the technical issue. In the near future, the hotline will provide a special consultation form for submitting questions.
Members also may continue to use the free hotline service as they have in the past by calling 888-777-7077, faxing questions to 212-596-6233 or posting inquiries to www.aicpa.org.