Click here for detailed survey responses for TurboTax for Individual Consumer Use. (Opens in new window; click once to enlarge.)
| General Information |
|
| Tax program name: |
TurboTax for Individual Consumer Use |
| Vendor name: |
Intuit, Inc. |
| Telephone (sales): |
888-777-3066 |
| E-mail (sales): |
Submitted via TurboTax.com website |
| Website: |
www.TurboTax.com |
| Number of users: |
Not disclosed |
| Pricing |
|
| Price on Federal 1040 (new customers): |
$99.95 |
| Increase from last year? |
Yes |
| By how much? |
$25.00 |
| Renewal price: |
Same as price for new product |
| State price (new customers): |
$39.95 |
| State renewal price: |
Same as price for new product |
| Pay-per-return pricing: |
N/A – a TurboTax user can prepare and e-file up to five returns. |
| Additional cost for e-filed returns: |
$19.95 |
| Web/SaaS Version |
|
| Do you offer an online/SaaS version? |
Yes |
| Name: |
TurboTax Online |
| Cost: |
$74.95 – Free e-file is included with your purchase of TurboTax Online federal and state products. |
| Number of users: |
One |
| When introduced: |
1993 |
| Support |
|
| Toll free phone: |
800-624-8384 |
| Hours: |
Customers can schedule a callback from Technical Support via the TurboTax.com support page. |
| E-mail support? |
No |
| IM/Chat? |
Yes |
| Other? |
Live Community and Online Support Knowledge |
| Features/Functionality |
|
| Do you offer organizers? |
No |
| Client letters? |
No |
| Client portals? |
No |
| Does your software integrate with other products? |
Integrates with ProSeries Basic and ProSeries Professional. |
| New features added to your software for this year: |
Bookmarks to revisit parts of the return later; summary screen at the end of the deductions and credits shows customers the immediate impact on their bottom line. |