Click here for detailed survey responses for TaxWorks. (Opens in new window; click once to enlarge.)
| General Information |
|
| Tax program name: |
TaxWorks |
| Vendor name: |
REDGEAR Technologies |
| Telephone (sales): |
1-800-230-2322 |
| E-mail (sales): |
sales@taxworks.com |
| Website: |
www.taxworks.com |
| Number of users: |
8,310 |
| Pricing |
|
| Price on Federal 1040 (new customers): |
$1,395 |
| Increase from last year? |
For new users, yes. Last year, it was $1,295 for new users. The list price last year was the same $1,395. |
| By how much? |
$100 |
| Renewal price: |
$1,195 if they renewed by May 31. Now, the price is $1,295. |
| State price (new customers): |
$200 |
| State renewal price: |
$200 |
| Pay-per-return pricing: |
1040: $20; Business: $35; Additional state: $15 |
| Additional cost for e-filed returns: |
No charge for e-filing |
| Web/SaaS Version |
|
| Do you offer an online/SaaS version? |
No |
| Support |
|
| Toll free phone: |
1-800-843-1139 |
| Hours: |
Off Season: M–F 8am–5pm Mountain Time
Tax Season: M–F 6am–8pm, Sat 6am–6pm Mountain Time |
| E-mail support? |
support@taxworks.com |
| IM/Chat? |
No |
| Other? |
N/A |
| Features/Functionality |
|
| Do you offer organizers? |
Yes |
| Client letters? |
Yes |
| Client portals? |
No |
| Does your software integrate with other products? |
ArkWorks–paperless office solutions. Import from QuickBooks, EasyAcct, and Creative Solutions Accounting, |
| New features added to your software for this year: |
-
Audit Trail on 1040 Page 1 and 2.
-
Tick Mark on output to help with reviewing returns.
-
Apportionment grid for 1065, 1120, and 1120S returns to help with automating apportionment of multistate business income.
-
Lock Return feature: prevent any unwanted changes to the return when it is completed.
-
Support for 1040 MEF added in the 2009 software during the summer of 2010.
-
STaR (Simple Tax Return) Wizard: interview input for simple 1040 returns. |