Finding—and Keeping—
Qualified Workers

Labor issues—attracting, motivating and retaining employees and providing them with appropriate benefits—remain an important concern for small and medium-size businesses. In a survey of close to 1,000 business owners employing under 500 employees, 26% said the cost of labor was one of the most significant challenges to the growth and survival of their businesses. For 24%, the lack of qualified workers was also a significant challenge.